Dear Mr. Han
I would like to commend your service captain, Ms. Dorla Liew for her exceptional customer service during SPC Sengkang station official opening today.
She went the extra mile to ensure that the guests were well served on many occasions.
I would appreciate it very much if your esteemed company could reward her in this instance.
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." -- Warren Buffett
Warm regards
Warm regards
Celine Chen
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