Tuesday, April 24, 2012

Compliments from Crescent Girls' School

Hi Venice,

I would like to commend your staff that came down to do the set up, top up of food and clearing of buffet tables and food. They are Kenny, Julius and Vishal.

Firstly, they arrived earlier than the stipulated time of 10 am. This is very good as they had ample time to set up everything. Secondly, Kenny rendered his professional advice on the layout of tables in my school canteen and I appreciated his suggestion as it indeed helped to make the traffic flow more smooth and eased congestion.

Thirdly, they set up everything very efficiently and fast, considering my event ended earlier by almost 20 mins. They worked very hard and made sure that everything was laid out properly. The final look was aesthetically pleasing to the eye.

Fourthly, after Kenny left, both Julius and Vishal worked very efficiently to top up the food and clearing one station after another especially towards the end of the reception. Julius' and Vishal's dedication to what they are doing are indeed commendable and admirable.

I am very happy with the service that your company and your staff have provided to my school. I would like to commend highly their hard work, professionalism and efficiency in ensuring that they provide a good service to the client.

Lastly, I would also like to mention that your mini vanilla cream puff and mini walnut brownie as they were very delicious and ran out very fast. Your refreshing citrus lime squash really lived up to its name and is indeed very delicious.


Thank you.


Regards
Mdm Kartinie Tomin
Crescent Girls' School
Speech Day Reception Sub-Comm

Monday, April 9, 2012

Compliments from SMU

Dear Francisca,

We were running InnovateIT’12 briefing day on 31st March 2012, and we ordered F&B services from Stamford.

I would like to offer my compliments to Stamford, and the attached staff to our order. I did not manage to get your staff’s name, but the attached staff was very responsible and customer-centric, and we are pleased with his service.

He turned up punctually to help us setup for the catering, and the entire setup was very professional and presentable. He helped us cleaned up any food droppings on the floor or table by guests immediately, arranged the food in such a manner where 2 concurrent queues were possible, attentive to our schedule and helped to open up all the covers just before my guests are invited to the refreshments, as well as many other small gestures. I understand that his presence is not a regular service from Stamford, and I heard from him that since he didn’t have any other immediate assignments after our order, he decided to stay behind to take care of our catering. Above all, he ensured that the entire catering area was properly cleaned up before leaving.

Besides, the food provided by Stamford was very tasty and fresh, it’s also a good value for money. Most of my guests have feedback that they enjoyed the refreshments that we have prepared for them and we are happy about it.

We are very impressed with Stamford and your staff for the extra mile in service, and look forward to more opportunities to work with Stamford. Thank you.


Yours sincerely,
Aloysius Lau
President, Project Koh Kor (OCSP)
President, InnovateIT Business Technology Case Challenge 2012
Marketing Director, APEX Biz-IT Global Case Challenge 2012
President, Project iConserve 2011 (CSP)
School of Information Systems
Lee Kong Chian School of Business
Singapore Management University