Tuesday, June 5, 2012

Feedback & Improvement Report

Q1. Quality of food in terms of freshness, taste and hygiene
Excellent

Q2. Food Portioning
Good

Q3. Visual appeal of food presentation
Excellent

Q4. Professionalism of sales executive/customer service officer
Excellent

Q5. Flexibility of sales/customer service officers in accommodating to your needs
Excellent

Q6. Friendliness and attitude of delivery/service personnel
Good

Q7. Timeliness of delivery
Excellent

Q8. Tidiness of tablecloth and skirtings set up
Excellent

Q9. Cleanliness of dining ware and cutlery
Excellent

Q10/11. Overall service standards
Excellent

VERY EXCELLENT!Ms Francisca was very accommodating to the menu changes and
because of that my 2 previous KK Conference was a successful one :)

Name : Yahti

No comments: